I joined Siegel & Callahan in 2013. In my present capacity, I am the Senior Income Analyst in the firm’s Income Group. I am critically involved throughout client engagements in appeals that are based on an analysis of rental income or vacancy. I also consult alongside Siegel & Callahan’s attorneys with the firm’s database architects and IT engineers to develop analytical tools and workflow management utilities. Because Siegel & Callahan’s Income Group requires continuous direct engagement with our firm’s clients, I am often asked by the firm’s Client Services Group to assist with clients who require specialized or in-depth one-on-one support. Additionally, I consult with the firm’s attorneys to optimize process and workflow protocols to ensure the accuracy and thoroughness of appeals. Because of the success of my efforts with the Income Group, the firm has called on me to spearhead an internal project to review, optimize, and scale the workflows of our other strategic groups.